RUX May: People Skills for UX

people-skills3Note: Eventbrite registration is required for this event.

Back in November, we hosted a local, sold-out viewing of the UX Futures virtual conference, presented by Rosenfeld Media. Those who attended thought watching the online sessions together—and networking before, during and after—featured all the benefits of a larger, one-day conference, minus the hassle of travel. We asked if you’d like to participate in an event like that again, and the response was a resounding “yes!” Rosenfeld Media has announced their next virtual conference, and we are excited to bring you, People Skills for UX. See below for more details, from Rosenfeld Media.

Tickets are $25, available via Eventbrite.

People Skills for UX
The skills no one told you you needed.

Many of us feel comfortable managing the nuts and bolts of research and design. What stumps us are people—delightfully difficult, unpredictable, and irrational. How do we get better at understanding, collaborating with, and motivating the people who are integral to our efforts to make experiences better?

In People Skills for UX, our one-day virtual conference, we’ll explore four critical soft skills themes: listening, facilitation, negotiation, and leadership. We’ll do it with a unique outside-in twist: pairing presentations by experts from outside the design world with responses from UX experts who are deeply in it. If you’re interested in the people skills that are behind great user experience design, please join us.

AGENDA

10-11:30am: Negotiation
Conflict is a natural part of life in general and UX work in particular—whether you’re at an agency or in-house, whether you’re the design director or you just joined the team. When competing for projects, collaborating with developers, or bargaining for better salaries. Negotiation is how we align our conflicting interests. How can we negotiate the best deals & mash the ones where both parties come out as “winners”?

  • 10-10:45am: Michelle Katz, formerly VP of Business and Legal Affairs, Universal Studios New Media
  • 10:45-11:15am: Harry Max, VP Product, AllClear ID
  • 11:15-11:30am: Discussion

11:30-11:45am: Break

11:45am-1:15pm: Facilitation
Statistics suggest that 37% of our time is spent in meetings—and it isn’t exactly spent productively, much less enjoyably. Effective facilitation changes the equation by making groups work—functionally and culturally—by squaring individuals’ needs with organizational dynamics and goals. What does it take to facilitate in ways that transform our meetings—and our organizations?

  • 11:45am-12:30pm: David Sibbet, President and Founder, The Grove Consultants International
  • 12:30-1:00: Kevin M. Hoffman, author of Meeting Design (forthcoming)
  • 1:00-1:15 Discussion

1:15-2:15 pm: Lunch break

2:15-3:45 pm: Listening
Listening is one of the most critically important—and misunderstood—human skills. As a matter of course, we listen—but few us know how to really listen. We regularly miss out on opportunities to challenge our own assumptions about the people around us and to learn what makes them tick. How can we listen more effectively to our colleagues and customers, better understand their motivations and environments, and align our work with their goals?

  • 2:15-3:00pm: Julian Treasure, author of Sound Business and TED speaker
  • 3:-3:30pm: Steve Portigal, author of Interviewing Users

3:30-3:45pm: Discussion

3:30-3:45pm: Break

4:00-5:30 pm: Leadership
Leadership is in flux. Organizations, their business models and their cultures are changing dramatically, and traditional command/control models are increasingly irrelevant. Leaders must rely on new approaches: modeling productive behaviors, working alongside their teams, inspiring possible futures, encouraging independence, and even celebrating mistakes.

  • 4-4:45pm: Jennifer Pahlka, Founder and Executive Director, Code for America
  • 4:45-5:15pm: Kim Goodwin, author of Designing for the Digital Age and VP of UX, PatientsLikeMe

5:15-5:30pm: Discussion

After the last session we will be raffling off some terrific UX-related prizes, including the Grand Prize: the entire Rosenfeld UX library in digital format to one lucky winner!

Your cost to join us at Gather is just $25. On your own, this event would cost $179—with no discussions, door prizes, or networking. To attend an event of this caliber outside Richmond would be an even greater investment of time and money. Seating is limited…get your ticket today!

Thank you to our sponsors:

0515-sponsors


RUX April: Content First Design w/Stephanie Hay

Content First Design On April 29, RichmondUX—along with RVA Content Strategy—is proud to welcome Stephanie Hay, Instructor of “Writing for Web and Mobile: a Lean Approach,” to Richmond to talk about Content-First Design. Registration is free but required, and closes at 4 PM on April 28. Reserve your seat via Eventbrite.

We spend a lot of time trying to solve communication problems through design. We design first, write later, and end up iterating endlessly, only to start the process over again — design first, words last. What would happen if we wrote the words first—agnostic of technology or channel—and then designed an experience to bring those words to life? That’s what Steph Hay and her content strategy team are doing at Capital One. She’ll show us content-first techniques—like content prototypes, language boards, and conversation maps—that result in faster learning, fewer iterations, a more cohesive voice and tone, and higher engagement.

Date: Wednesday, April 29, 2015 from 5:00 PM to 7:00 PM (EST) Location: Capital One Town Center, 15075 Capital One Drive, Room C1, Richmond Schedule

  • 5:00-5:30pm – Networking
  • 5:30-6:15 – Steph’s presentation
  • 6:15-6:30 – Q&A
  • 6:30-7:00 – Socialize/Networking

How do I get tickets? This event is free to attend, but we have limited seating available. RSVPs on our Meetup site will not guarantee you a seat. Please register using Eventbrite to save your place. Who should attend? Anybody who researches, manages, designs, or builds user experiences, especially if you think about creating interaction architecture or writing for digital. OK, so who is Steph? Steph Hay is a pioneer of content-first design and Lean Content testing, two low-risk methods for proving traction before building a product. She leads Capital One’s Content Strategy team, which designs experiences “to deliver the right message to the right person at the right time,” and she also runs their weekly design shares (across 11 locations and 150 design team members). Steph’s a two-time startup founder, former consultant (working with Ben & Jerry’s and Coldwell Banker), international speaker, and mentor (500 Startups, The Lean Startup Conference, and CV Labs). Ask her anytime about Ohio, CrossFit, or ramen noodles—three things she loves. Thank you to our sponsor!: Capital One capitalone


RUX February—The Story in the System: The Collision of Art & Science

Phil-StoryInSystem-fb

RichmondUX is proud to welcome SapientNitro ACD Phil Golub to Richmond on February 25th to talk about how the intersection of story and system—art and science—inform the user experience. Registration is free: reserve your seat via Eventbrite.

As channel lines blur, and marketing and technology budgets combine, designers should have an understanding and appreciation of omni-channel storytelling, allowing customers and companies to create shared brand experiences.

Date: Wednesday, February 25, 2015 from 4:00 PM to 6:00 PM (EST)

Location: The Depot (VCU), 814 W Broad Street, Richmond

Schedule

  • 4:00-4:30pm – Networking
  • 4:30-5:15 – Phil’s presentation
  • 5:15-5:30 – Q&A
  • 5:30-5:45 – Socialize/Networking

How do I get tickets?

This event is free to attend, but we have limited seating available. RSVPs made here on Meetup will not guarantee you a seat. Please register using Eventbrite to save your place.

Who should attend?

Anybody who researches, manages, designs, or builds user experiences. Have an opinion about whether UX is more about the qualitative or the quantitative? Please join us. Curious about whether UX, CX, and XD are actually all the same thing? Get your ticket today.

OK, so who is Phil?

Phil Golub is an experienced Creative Director and thought leader, having spent 17 years in the digital creative space specializing in User Experience, User-Centered Design, Information Architecture, Content Strategy and User Research.

Thank you to our sponsor!: Regular Joe Consulting

regularjoe


Lean UX and Design Thinking event follow up

Thanks to all who came out the morning of January 9th to hear Jeff Gothelf’s talk, Better Product Definition with Lean UX & Design Thinking. The feedback we’ve received to date is overwhelmingly positive, and we are encouraged by your show of interest in the intersection of UX, product development, design thinking, and Agile methodology—we had over 200 attendees!

As you know, we collaborated with our friends at AgileRichmond to bring Jeff to RVA. Though the partnership with AgileRichmond is new, we look forward to working together again on future events for the Richmond community, including but not limited to InnoVAte Virginia 2015!

Many of you have been asking about videos and slides. Here they are:

– Video (produced and hosted by Snagajob): http://snagajob.wistia.com/medias/q4xz3ojzf8
– Deck: https://www.dropbox.com/s/y1tq10airdm8mnd/2015_RUX_Better_Product_Definition.pdf

We also want to give one more big thank you to our event sponsors: Snagajob, Singlestone Consulting, ICF Interactive, Carmax, CapTech Consulting, and Capital One. Please send us any additional feedback at: info@richmondux.com


RUX January: Jeff Gothelf will be here in RVA [Co-Produced with AgileRichmond]

After closing out 2014 with the terrific UX Futures conference, we are starting off 2015 with a bang! Our friends at ICF are hosting an all-day workshop with Jeff Gothelf in Fairfax, VA on January 8th. Since he’ll be relatively close by, we asked him if he’d be willing to come down 95 to speak with us the next day. To our delight, he agreed!

On January 9th, in partnership with AgileRichmond and hosted by Snagajob, RichmondUX is proud to host Jeff for his presentation: “Better product definition with Lean UX and Design Thinking.”

LeanUX-RVA

Requirements-driven product definition is a sure-fire way to get 100% of the wrong product launched. The assumptions that requirements are based on are usually not accurate enough to determine the exact solution those requirements dictate. Instead, teams should focus on creating a series of hypotheses that define potential solutions to their business problem and then work together to learn which of these hypotheses are keepers and which ideas to kill.

In Jeff’s case-study rich talk you will learn:

  • What lean ux is and how it builds off design thinking
  • How to de-risk your projects and ensure their greatest chance for success
  • Why working from assumptions and hypotheses is far more successful than a strict set of requirements

Attendees will also receive a copy of Lean UX, the definitive guide to integrating UX design with Agile and Lean software development.

Schedule

  • 10:00-10:30 – Networking
  • 10:30-11:15 – Jeff’s presentation
  • 11:15-11:45 – Moderated Q&A
  • 11:45-12:00 – Book signing

How do I get tickets?

Tickets are $20 each, through Dec. 31st, $25 through Jan. 8th, and will be $30 at the door. Purchase yours today, via EventBrite.

Who should attend?

Own Lean UX, The Lean Startup, or A Project Guide to UX Design? Be there. If you are interested in UX design or strategy, Agile/Scrum, Lean Startup, Product Management, and/or design thinking, you should be there as well.

OK, so who is Jeff?

Jeff Gothelf is Neo’s lean evangelist, spreading the gospel of great team collaboration, product innovation and evidence-based decision making. He is a speaker and thought leader on the future of user experience design, often teaching workshops or giving talks on building cultures that support teamwork and innovation. Jeff is passionate about advancing the principles that lie at the core of Neo, and often does so on a global scale.

Prior to joining Neo, Jeff lead the UX design teams at TheLadders and Web Trends. Earlier he worked with and lead small teams of software designers at AOL. He is the co-author (with Josh Seiden) of Lean UX: Applying Lean Principles to Improve User Experience.

Thank you to our sponsors!: CapitalOne, CapTech Consulting, Carmax, and Snagajob.


UX Futures Summit (Wednesday, November 5th 9 AM at Gather – 409 E Main St #200)

Rosenfeld Media and Environments for Humans bring together some of the Web’s most notable experts for an all-new, one-day-only online conference, the UX Futures Summit 2014! You may have already seen the announcement and been preparing to watch alone at your desk, but why not join your Richmond UX colleagues and watch the all-day conference together?

After a month of amazing nearby opportunities for UX professional development, RUX is proud to be hosting the Summit viewing at Gather RVA on November 5th. We will meet at Gather’s co-working space in the main conference room starting at 9am, with coffee and refreshments. From 10-1, we will watch the morning sessions together, with a lunch break from 1-2.

Schedule:

10am Andy Polaine: Design to the Power of Ten

11am Abby Covert: A World Made of Information

12pm Steve Krug: What if it turns out Steve Jobs wasn’t an alien?

1pm Lunch break

2pm Nathan Shedroff: Interaction Design Lessons Literally From the Future

3pm Margot Bloomstein: Democratized Publishing: Expanding our Expectations of ‘Everyone’

4pm Jesse James Garrett: UX: The First 50 Years

5pm Prizes!

After the last session we will be raffling off some terrific UX-related prizes, including the Grand Prize: the entire Rosenfeld UX library in digital format to one lucky winner!

Your cost to join us at Gather: just $20. On your own, this event would cost $179—with no discussions, door prizes, or networking. To attend an event of this caliber outside Richmond would be an even great investment of time and money. Only a few seats remain…

Thank you to our event sponsors: Snagajob, CarMax, and CapTech!

UX Futures Sponsors


edUI 2014

EdUI 2014  |  Mon. 9.29 to Wed. 10.1
eduiconf.org – Discount code: RVA ($100 off Standard Price)

EdUi 2014 is next week! Don’t miss your chance to participate in Richmond’s biggest UX event. Even though it starts with “Ed,” it’s not all about education. If you have done (or want to do) work for large organizations or institutions, there are topics aplenty for you: content strategy, story mapping, innovation, user research, and accessibility. And even though it ends with “UI,” it’s not just about user interfaces. In addition to the topics already listed, there are sessions on prototyping, personas, iBeacon, UX strategy, to name a few. Check out the full schedule.

The closest UX events of this scale and caliber get to Richmond is D.C.—it’s like that, minus driving 2.5 hours (or more) on 95 and paying to stay at a hotel. And with discount code “RVA,” RUX members get $100 the Standard price. Single day tickets are available too, if taking off three days from the office would be a challenge.

EdUi is the biggest UX event Richmond hosts, so come out and learn some new skills, meet UX peers (and luminaries), and show your passion for UX here in RVA. Hope to see you there! http://eduiconf.org/register/

A little further north, our friends in IxDA and UXPA DC have a couple of events planned for the middle of October. See our previous post for details and discount codes!


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