We used our August 27 session to Define RUX (note the capital D in define) using the Design Studio approach. We walked through and agreed upon who RUX serves, how RUXers want to be served, and what those programs might be. All notes below.
Please let us know if we have missed anything.
The next steps will be to revisit these thoughts and formulate a plan. Passionate about the direction of RUX and want to be part of the planning process? Let us know!
RUX Design Studio NOTES:
Who we Serve
• Make digital sh!t
• Want to learn
• Seek a Job
• Want to meet similar people
And to a lesser degree …
Designers, beer drinkers, people who want speed, brainstormers, anthropologists, people who want to know what’s going on, people who want to be challenged, people who want to overcome obstacles, people who want to share insights, stay current; futurists, job offerers, product owners, business owners.
These people might most often have the following roles:
• Interaction designers
• UX researchers
• Usability specialists
• Web teams of One
• Product Management
• Information Architects
Though sometimes they might also be:
• Digital Strategists
• UX coaches
• Information Geeks
• Content People
• Business Owners
• Business Development
• Communications Specialists
• Social Media people
• Technical Writers
These people would most like to get from RUX:
Enablement, collaboration, problem solving, exploration, shared passion, new ways of thinking…
Learning, education, mentoring, immersion…
Trends, pushes, challenge to norms…
Commiseration, leadership, inspiration, affirmation…
Means for social impact…
Community, network, friends, peers, access…
Promotion of my trade, means to make RVA great, regional recognition, strengthening of the profession…
And after exploring who RUX serves, and what RUXers want, we came up with two areas of programming. Its just a start, but there are some fantastic ideas here!
PRINCIPLE AREA : “Live & Learn”
Top programs/activities that we brainstormed include –
• UX workshops to solve UX problems together
• Forum to share UX challenges and insights
• Demos of great user experiences
• UX Job Announcements
• UX People Hub
• Computer program training seminars
• Feedback on designs
• Getting a look at various RVA digital businesses
• Internships and finders
• Beginner to expert workshops
• Demos of great (and terrible) user experiences
• Feedback in designs in which everyone comments!
• TLDR book clubs (that is, too long didn’t read)
(Other Live & Learn ideas included conference takeovers, conferences, scholarships to conferences, official mentor programs, connecting newbies to pros, feedback circles, learning to transfer learning, image sharing network, speakers, expert panel discussions)
SECONDARY AREA : “Push & Give”
Top programs/activities that we brainstormed include –
• Tool or process demos
• Training on UX
• Case studies
• Failure stories
• What’s cool email
• Case studies
• Design Jams on real ideas
• Projects that give back
(Other ideas on Push & Give included video game competitions, games, code or game design jams, charity events, create a product events, finding help for UX (find me a UX person!), startup weekends for concepts, coordinated UX research, transferrable skills into the field, “know your users” (bring projects here to get feedback together), UX Q&A, Live usability sessions with audience participants, design appreciation training or games, teaching and promoting research methods)
We are proud to be a strategic partner for The Eye Tracking in UX Design Conference, taking place on October 16 in Washington DC. Leading experts in eye tracking will discuss how they have taken advantage of this new technology to understand, design, and evaluate user experience. They will explore recent advances in the technology, which tracks how users interact with mobile devices, large-screen displays and video game consoles. Methods for combining eye tracking with other research techniques for a more holistic understanding of the user experience will be discussed. This is an invaluable resource to those who want to learn how eye tracking can be used to better understand and design for their users.
If you’re interested in attending, we have a special discount code for our members! Please use code RUX when registering to get 25% off! Hope to see you there! Follow #ETUX2014 on Twitter for updates and live tweets from the conference!
- 9:15am – Intro to Eye Tracking | Andrew Schall
- 9:45am – Eye Tracking Visual Search Patterns | Dr. Soussan Djamasbi & Dr. Adrienne Hall-Phillips
- 10:15am – Eye Tracking with Usability Testing | Erica Olmsted-Hawala
- 10:45am – Physiological Response Measurements: Coupling Eye Tracking with EEG, EDA and Pupil Dilation | Sabrina Duda
- 11:30am – Lunch
- 12:30Pm – Eye Tracking the UX of Forms and Surveys | Dr. Jennifer Romano Bergstrom
- 1:00Pm – Eye Tracking to Understand Information Architecture and Web Navigation | Andrew Schall
- 1:30Pm – Eye Tracking how Users Interact with Web Content | Ian Everdell
- 2:00Pm – Eye Tracking the UX of E-Commerce Websites | Wilkey Wong & Mike Bartels
- 2:45Pm – Eye Tracking the Mobile Experience | Dr. Jibo He & Dr. Barbara Chaparro
- 3:15Pm – Eye Tracking the Gaming Experience | Dr. Veronica Zammitto
- 4:00Pm – Afternoon Break (Beverages & Snacks)
- 4:15Pm – Eye Tracking with Older Users | Dr. Jennifer Romano Bergstrom
- 4:45Pm – Eye Tracking with Low Literacy Users | Angela Colter & Dr. Kathryn Summers
- 5:30Pm – Discussion: The Future of Eye Tracking & User Experience
Check out the session descriptions and speaker credentials at http://eyetrackingux2014.busyconf.com/schedule. Don’t forget to enter code RUX when you register!
Friday, August 8, 11:00 AM
4851 Lake Brook Dr.
Glen Allen, VA 23060
Join other Axure users for a virtual conference hosted by Snagajob. AxureWorld 2014 will be screened live, with speakers from around the globe. Why watch this alone at your desk when you can network with other design pros at the same time? This year’s program promises to have something for everyone.
Adaptive Views and RWD
– Presenter: Jim Hobart (USA)
Data-Driven Prototypes and the Repeater
– Presenter: Shira Luk-Zilberman (Israel)
Advanced Interactions: “Alan’s Psychedelic Widget – Re-Using Cases
– Presenter: Ritch Macefield (UK)
Integrating Visual Design with the Prototype
– Presenter: Maria Bolivar (USA)
Gathering Feedback from Stakeholders
– Presenter, Session 1: Péter W. Szabó (Romania)
– Presenter, Session 2: TBD
Mark Hurst is coming to RVA. Tuesday, July 15th at 10:00 AM Mark will be speaking at Snagajob HQ about his new book “Customers Included.“Posted: July 8, 2014
In this talk, customer experience pioneer Mark Hurst draws upon real-world examples to explore the critical need of taking a ‘customers included’ approach when developing a product or service.
Whether it’s designing a new water pump in Malawi or configuring shelves in Walmart, Hurst lays out three essential rules for success: 1. Observe customers directly; 2. Discover key unmet needs; and 3. Build consensus.
ABOUT MARK HURST
Mark Hurst, founder and president of Creative Good, has spent his career writing and speaking about how organizations and individuals can create better customer experiences. Recently, he co-authored Customers Included, a book about strategy and customer experience.
In 2003 Hurst founded the Gel Conference, which annually spotlights people and projects that create some good experience (and has featured the first stage presentations for Wikipedia, Marissa Mayer, Ze Frank, Khan Academy, and others).
Mark began his Internet career as a graduate researcher at the MIT Media Lab, then worked with Seth Godin at Yoyodyne, which was later sold to Yahoo. He holds bachelor’s and master’s degrees in computer science from MIT.
With ModevUX starting this upcoming Monday, you have only a few days left to take advantage of RichmondUX’s 25% registration discount. It’s looking like it’ll be a great event, and we hope to see you there! Our promo code is UX14RUX.
Fellow RUXster (and planning committee member) Bogdan Stanciu has a ticket for the upcoming conference in Charleston that he cannot use. As it was purchased early, it is available for $200 less than the current price. The conference runs June 11-14 and looks like another great event. Take a look and reply or DM him at @bog_dan if you are interested in going.
Our friends at UXPA D.C. are ramping up for this fall’s UserFocus conference, and there are lots of opportunities to get involved already:
- The call for proposal submissions is open but closes soon (June 1st), and they are seeking proposals from both new and experienced UX practitioners.
- Every conference requires the help of volunteers, and UserFocus is no exception. If you’d like access behind the scenes and a chance to give back to the community, consider volunteering to review submissions or to help out at the conference itself.
- Last but not least, early registration is now open!
All details are available here: https://userfocus.busyconf.com/bookings/new
Follow-up to April’s Meetup
Whether you were able to attend last month’s presentation, Eye-tracking and the User Experience: What You Need to Know, featuring Jen Romano Bergstrom, we wanted to follow up with a few details:
- Jen’s book “Eye Tracking in User Experience Design” is available in both paperback and eBook formats from Amazon or direct from the publisher (for 25% less).
- Jen posted her presentation deck to Slideshare, including her presentation notes.
- The RUX Planning Committee
This month, we are trying something new: a book club without a book. There will still be a reading assignment, and we are still planning on a lively and engaging discussion, but we will be asking you to read a few articles rather than a book. To give credit where it’s due, we are adapting this idea from IxDA Boston’s April event on ethics and UX (we have kept two of their articles but added our own).
The Ethics of User Experience: Empathy or Exploitation?
Given our empathy for and understanding of the user for whom we are designing, how do we leverage that knowledge responsibly? Can we design experiences that generate value for our stakeholders while still serving the best interests of their audience? Is there really a dilemma?
At our May meetup, we will discuss the ethics of user-centered design and the User Experience. As food for thought, we ask that you arrive having read the following four articles: