Creating Value with Consistent User Experience and Multichannel Integration

March 16, 2010

Brand Image Director at ALPS Corporation Jonas LaRance talks about brand, experience, and business value. As he describes his talk:

Wow, what a title! If I could I’d work the word synergy in there too. Come discover the important lesson behind the jargon when I give an inside look how Vanns.com (no, not the shoes) a mid-size clicks-and-bricks retailer in Missoula, Montana (where?), gives its customers what they want and is ranked as the number-one online electronics retailer in Consumer Reports. It’s all in the user experience, the multichannel integration, and of course the reflexes.

Set your calendars for March 31, 6:00-7:30 p.m.

Location update!

We’ll be meeting at Ironworks Consulting, 4121 Cox Road, Ste 205 in Glen Allen. See you there!


Upcoming Meetings – Spring 2010

March 9, 2010

RUX has exciting plans for spring 2010. We hope you’ll join us!

March 31 – Web Redesign Case Study

April 28 – Remote User Research

May 26 – Prototyping: Methods and Case Studies

June 30 – Axure: Tips, Tricks and Case Studies

We’re also planning book clubs and social events for the summer months. Details coming soon!


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