Creating Value with Consistent User Experience and Multichannel Integration

March 16, 2010

Brand Image Director at ALPS Corporation Jonas LaRance talks about brand, experience, and business value. As he describes his talk:

Wow, what a title! If I could I’d work the word synergy in there too. Come discover the important lesson behind the jargon when I give an inside look how Vanns.com (no, not the shoes) a mid-size clicks-and-bricks retailer in Missoula, Montana (where?), gives its customers what they want and is ranked as the number-one online electronics retailer in Consumer Reports. It’s all in the user experience, the multichannel integration, and of course the reflexes.

Set your calendars for March 31, 6:00-7:30 p.m.

Location update!

We’ll be meeting at Ironworks Consulting, 4121 Cox Road, Ste 205 in Glen Allen. See you there!

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Posted by jsokohl

Presentation from the January Meeting

January 24, 2010

Here’s the PDF from Tom & Joe’s presentation at the joint RUX/Agile Richmond meeting.

http://www.slideshare.net/jsokohl/rux-agile-jan-10

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Posted by jsokohl

Let’s Get More Agile for 2010!

January 4, 2010

If you missed Tom and Joe’s November presentation, here’s your chance to hear it as the Richmond User Experience Group teams up with Agile Richmond to present Agility for Agile Professionals!

Doors open at 5:30, presentation is from 6-7:30.

Date:
Tuesday, January 12, 2010
Time:
5:30pm – 7:30pm
Where:
Apex Systems- 4400 Cox Road, Ste 100, Glen Allen

Description

Agile team professionals often find themselves working on projects with tight deadlines, tighter budgets, and unreasonably high expectations for success. Too often user research, usability, and design processes are compressed or even cut entirely for the sake of time, while development and business analysis time is increased. As UX professionals become more involved with agile development methods, we have discovered novel approaches to user-centered design that are adaptable to any budget or deadline.

This discussion will explore how user research, usability, IA and interaction design practices are adapted and thrive in agile projects.

Focusing on their experiences at Agile 2009 in Chicago this past fall, they will discuss:

  • How to provide timely and valuable UX support to stressed web development teams
  • How to let go and modify research/design/development dogmas
  • How to advocate for users when time for user research and usability are unavailable
  • How to balance rigor, quality, and speed

2 Comments | agile, events, meetings, presentations, Uncategorized | Permalink
Posted by jsokohl

Save the Date: IxDA09/IAS09 Redux in DC

March 25, 2009

So you don’t feel bad about missing this year’s Interaction Design Association’s (IxDA) or the Information Architecture Summit, DCIA and DC IxDA are planning an IAS09/IxD09 Redux.

Many of the East Coast people who presented at either or both of these conferences are coming to DC for a half-day event. Saturday afternoon from about 1230/1pm-5pm with socializing and dinner to follow. Each person would have approximately 20-25 minutes to talk, there would be questions, as well as a semi-structured social time halfway through the program, much like the facilitated lunch discussions at the conference.
Tentative date is Saturday, May 2, 2009 12 – 5pm (with socializing, drinks and dinner afterwards). Watch this space for more info!

Best,

The RUX Planning Team

Leave a Comment » | conferences, events, presentations | Permalink
Posted by jsokohl

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