[JOB] Information Architect / User Experience Professional

Genworth here in Richmond has a fabulous opening for a senior UXer. To find and apply,

Go to
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Here are the details:

Information architect / usability specialist

Work in a dynamic, agile environment with a team of Web specialists to create easy to use Web sites and Web-based tools. The ideal candidate will have collaborated with marketing professionals, business owners, end users / customers and technology teams.


  • Meet with business owners to determine user goals that will drive Web sites and Web-based tools.
  • Translate marketing objectives into user-centered goals.
  • Develop personas, user stories, content maps, and wireframes to drive a user-centered experience.
  • Work closely, collaboratively, and iteratively with all members of a Web user experience team, including Web copywriters, interactive designers, Web developers, and testing teams.
  • Conduct usability audits on proposed and existing Web sites and Web-based tools.
  • Participate in usability research, including writing test plans, recruiting participants, moderating / observing studies, and summarizing study results.
  • Provide usability feedback on banner advertisements and promotional imagery.
  • Assist in translating Web metrics into user behavior, particularly in determining solutions to potential user experience issues.

Required Skills and Experience

  • 5+ years of direct experience doing work on Web usability and Web information architecture in an agency or corporate environment.
  • Wireframing via tools such as Microsoft Visio or Omnigraffle.
  • Experience with Web design, development, and/or testing. This may be direct experience, or indirect experience via working with a larger team.
  • Strong Project Management skills with the ability to lead a multi-disciplined team in developing web solutions.
  • Familiarity with different Web technologies

Optional Skills and Experience

  • UX-oriented experience with mobile Web sites and/or apps, particularly in making desktop browser-based sites “mobile friendly.”
  • Market research experience such as surveys, persona interviews, and focus groups.
  • Hands-on Web design and/or development experience.