Interaction Designer – Virginia Tech

University Relations is seeking an Interaction Designer to join our multidisciplinary team to craft digital experiences for our various audiences, from prospective and current students to alumni and industry partners.

FT Position

Location: Blacksburg, VA

Click here for more:

April Event Update / Perks / Jobs Page

Those of you already signed up to attend this month’s event, “Eye-Tracking the User Experience of Mobile,” with Jennifer Romano Bergstrom are already in for a treat, but we wanted to let everyone know that there will be some great door-prizes. For those who attend, we will be giving away the following:

For those who haven’t stopped noticed the additions to our meetup site, RichmondUX has taken on a new sponsor (Loop11, offering a free usability test for RUX members) and members receive discounts for both bmoresponsive (May 9th, Baltimore, code RICHMONDUX) and ModevUX (use code UX14RUX). Check out our sponsorship page for these and other perks as they become available.

Last, but not least, we have added a jobs page to our site at Currently, we are showing jobs from Capital One, Carmax, the Federal Reserve, ICF Interactive, and WillowTree.

2014 is shaping up to be a great year for UX in Richmond. Please don’t hesitate to contact us with any questions, ideas, or feedback.

The RUX Planning Committee

[JOB] Junior Front-end Developer

Our friends at AMF have a new position available. It’s for six months initially at a rate around $55/hour (I know, I know…but it is for a junior developer). Here’s the summary:

The Front-End Web Developer will be responsible for the development of user interfaces for customer web sites and internal business applications. This position requires an individual that combines a strong visual design background with technical/development experience who is comfortable with hand-coding and using standard development packages, tools and frameworks. This position is knowledgeable and passionate about current web technology trends and is capable of implementing compelling solutions.

If you’re interested in learning more or in applying, contact Ryan Campbell — She’ll give you the details.


From the folks at Genworth:

Genworth Financial-Richmond-VA (RP14653)

Resumes may be sent to

The Manager of Digital Service Strategy will set the strategic direction and support the execution of the US Life Insurance’s digital servicing experience. This person must have a proven record of bringing together Technology, Marketing, Sales, Operations and Analytics to drive an improved user experience and deliver tangible business results.

Responsibilities include:
• Setting the vision for US Life Insurance’s digital servicing experience aligned with the strategic objectives of the business
• Generating, shaping and prioritizing ideas and defining a digital servicing agenda to deliver on this vision
• Direct oversight to key digital programs / projects and overall accountability for the portfolio of work on the digital servicing agenda
• Ensuring the current and future digital servicing experience meets all legal, compliance, and security policies / procedures specific to the US Life Insurance and known industry-wide best practices
• Nurturing relationships and facilitating forums with business and functional leaders to gain input and advocates for the digital agenda
• Developing hypotheses leveraging information-based analyses to understand trends, gaps and opportunities for improving the digital servicing experience
• Providing leadership, subject matter expertise and direction to a cross-functional team of business analysts, project managers, developers and testers
• Building effective partnership across businesses and functions, including Technology, Marketing, Operations, Sales, Brand, Legal, and other key stakeholders

Basic Qualifications:
• B.A. / B.S. or the equivalent working experience in business management, marketing, or related field
• 2-3 years of experience leading cross-functional teams in the development and execution of digital capabilities
• Able to manage multiple programs / projects and associated resources
• Strong analytical skills
• Proven problem solving and strategic thinker
• Strong teamwork, communication, influencing skills across all levels
• Strong organizational, planning and time management skills

Preferred Qualifications:
• MBA or the equivalent working experience in business management, marketing, or related field
• Experience in Financial Services
• 1-3 years of experience as a people manager
• Experience with User Experience (UX) design, user-centered design methodologies, information architecture, and other usability-related fields
• Experience with Abode CQ5 and SiteCatalyst
• Experience working in Agile
• Experience in mobile strategy development and delive

[JOB] UX job in Richmond

Not sure exactly what they want (perhaps a unicorn?), but for your interest:

[JOB] UX Architect

Here’s a new job opportunity from Udig. It’s a direct hire position with the base salary ranging from $65-$80K. For more info, or to submit your resume and portfolio, contact Andy Tullo (

Our cutting edge client in the digital space is expanding its User Experience team and has an immediate full-time position available for a User Experience Architect on their team.  The successful candidate will have 2-3 years of experience working on client facing projects and will join a team of highly experienced UX professionals.  This is a unique opportunity to join an exciting company and work alongside some of the DC area’s best UX minds.


The UX Architect will possess significant experience in areas such as User Experience, Information Architecture, UX Testing, etc. The UX Architect will be responsible for the visual design and modeling of systems and applications based on requirements gathered from stakeholders. These responsibilities include developing workflows, interactions flows/information architecture, navigational flows, and mock-ups, including conditional logic and decision points, to inform how best to build new products and services. The UX Architect will be expected to design quickly and efficiently with minimal instruction or supervision. A strong knowledge of user-centered design is essential to this position.

Responsibilities include:

  • Participating in stakeholder meetings exhibiting strong business communications skills and eliciting stakeholder requirements
  • Creating user-centered design for software projects by considering market analysis, customer feedback, and usability findings
  • Developing and communicating visual specifications
  • Participating in and adding value to creative, business, and technical discussions
  • Delivery of low, medium, and high fidelity page designs and scenarios
  • Quickly and confidently designing wireframes, flow charts, and mock-ups
  • Continuing to develop an active knowledge base of user-centered best practices


  • 4-year degree in HCI, Information Science or equivalent area.
  • Minimum of 3 years of user centered design, application and website development

    Other Skills

    • Creating detailed flow charts and other interaction design documentation
    • Deep understanding of user-centric design including task analysis and user scenarios
    • Possess the ability to collaborate with developers and engineers to define solutions
    • Intimate knowledge of various browser and platform requirements
    • Must be able to adapt on the fly and iterate rapidly with little to no supervision
    • Experience working and collaborating with business analysts to gather stakeholder requirements
    • Experience with iRise or other visualization tools like Axure, Balsamiq, etc. a big plus

[JOB] Senior IA/UXD

From the folks at Celerity:

Celerity’s Web Presence Management Practice is hiring a Senior Level Information Architect/User Experience Designer.

This person will be part of our Web Practice, initially working with a Celerity project team on an enterprise Intranet redesign project. Onsite in the Washington, DC, area for the first 2-3 weeks then mostly remote. Initially through the end of the year, but the project will probably extend.

Ideal candidates will offer the following expertise:
– Minimum of 5 years as an Information Architect/User Experience Designer
-Experience with designing intranets or portals
– Extensive experience with stakeholder interviews, end user research (surveys and focus groups), and usability testing, preferably using Morae
– Extensive experience with Information Architecture tasks (sitemaps, wireframes)
– Some knowledge of web content management/document management is desirable
– Experience in the digital media industry would be preferred, but not required

Contact David Luscombe, +1-703-848-3702

[Job] User Experience Director

Feel like living in Blacksburg? Have the chops to be a UX director of a growing digital agency? Then bop on over to And apply!

Some great folks who are doing great stuff.

[JOB] Digital/Interactive Strategist and Architect

From SB&A, here in Richmond, comes this unique, specialized job:

Digital/Interactive Strategist and Architect

We are looking for the “right” digital leader to help us establish SB&A’s digital practice and integration with traditional media.

This person will lead the development of strategy and technical brand solutions in online environments to build exceptional consumer brand experiences across web, mobile and social environments.  What we want is to find that unique person who can effectively drive customer conversions and retention in terms of online engagement, profile building, and customer acquisition through online customer experiences and customer relationships supported by awareness, social, and lead generation/nurture programs.

So, the person we want has experience and capabilities in all these areas and is invigorated by tackling each day’s challenges. If you excel at all of the above then we look forward to hearing from you.

Check out for more details and send us your resume at

[JOB] Several UX jobs in Alexandria

Our friends Forum One in Alexandria have a bunch of openings for IAs and UX folks: